Summary: When plugging your Seagate Backup Plus into a Mac computer, you may find the drive stops working and is not mounting in Disk Utility. Have you been troubled by the issue? This post will give you 7 workable solutions to fix Seagate Backup Plus drive not mounting/working issue on Mac.
The Seagate Drive Settings application for MacOS is included on the GoFlex for Mac series of drives. Simply double-click it to install the software. This download page provides a way to recover it if the software was deleted. Download the file by clicking the Download button on the right. Step 2 Double-click the SeagateNetworkAssistantv1.1.0.pkg file. This should open a new window with the installer files. Download Seagate DiscWizard - Easily install your new disc drive and create, format partitions on your disc drive, transfer and back up your data, as well as migrate your operating system to a new. The Seagate Drive Settings application for MacOS is included on the GoFlex for Mac series of drives. Simply double-click it to install the software. This download page provides a way to recover it if the software was deleted.
Seagate Backup Plus external hard drive is often used for Time Machine backup. But many users reported that they were unable to mount Seagate Backup Plus drive on Mac computers. And some say theirSeagate Backup Plus couldn't work on Mac after plugged in. Here is a real example:
'I really need your help. My Seagate Backup plus just stopped getting detected (led not working anymore) with my MacBook Pro 2016 model (with USB Type C to USB 3 connector) suddenly. It was working fine 1 month before. I tried this backup disk with a Windows computer and the LED light is working in that case but I am not able to get it to work with my MacBook Pro anymore. Any idea guys?'
In fact, this issue is very common, especially for those who frequently share the same drive between different computers. This page will help when Seagate Backup Plus drive doesn't work on Mac.
7 solutions to fix Seagate Backup Plus not mounting, not working on Mac
For some reason, Seagate external hard drives could not be recognized by Mac. If you can't mount the Seagate Backup Plus drive in Disk Utility, the hard drive won't work on Mac. And you can't access the data stored on it. So it's very urgent to fix the problem to make it work again.
Here are solutions to the Seagate Backup Plus not working or mounting issue.
1. Have some basic checks
Sometimes, the Seagate Backup Plus drive won't mount on Mac is due to the bad USB port or cable. Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below.
- Step 1. Check if the cable of the Seagate Backup Plus drive is connected properly to your Mac
If the drive isn't properly plugged in, it will fail to mount as it received not enough or even no power. - Step 2. Make sure the USB cable is not at fault
Try using a different USB cable to see if that fixes the problem. - Step 3. Check if the USB port is damaged
Plug the Seagate Backup Plus into another USB port if you have another one. Otherwise, insert another external storage device in this USB port. - Step 4. Check whether the Seagate Backup Plus external hard drive is powered properly
In general, the current of USB port 2.3 and 3.0 are enough for the most external portable hard drives. But sometimes this amount of current may be insufficient while the drive is spinning up. - In this situation, you can try to connect the Seagate Backup Plus with a USB Y cable if you have one. And for Seagate Backup Plus Hub and Expansion Desktop, a power adaptor is required for power supply.
- Step 5. Access the drive on other Macs
Connect the Seagate Backup Plus drive to another Mac computer to see whether it works on that one or not. If the drive works on another Mac computer, there is something wrong with your Mac computer rather than the drive. What you should do is to ask for help from Apple support. - Step 6. Check if the format of Seagate hard drive is supported by macOS
For example, a Windows BitLocker encrypted drive will not be working on Mac originally. Your Mac computer is not able to mount it. To fix the problem, you can plug the Seagate Backup Plus into a PC and then access the drive on Windows.
2. Check whether the Seagate Backup Plus is showing up in Disk Utility
To troubleshoot this problem, you first need to know if this Seagate hard drive is detected by your Mac. Open the Utilities folder in your Applications folder. Launch Disk Utility and check the left pane then. If you can't see the external hard drive in macOS, the drive probably has been physically damaged. In that case, you should send the drive to the local repair shop. Otherwise, you can move to the next solution.
3. Check if the Seagate Backup Plus drive is mounted in Disk Utility
If the Seagate Backup Plus is mounted in Disk Utility, you should blame the wrong computer settings or outdated computer. Fortunately, it's easy to fix these issues. Just try solution 4 and solution 5. If the external hard drive is greyed out in Disk Utility, it's not mounted. You can try right-clicking the Seagate Backup Plus and choose the 'Mount' button. If that doesn't work, the drive has some file system problems. Please follow the solution 6 to repair the problem.
4. Show the Seagate Backup Plus on the desktop
If the Seagate external hard drive is mounted in Disk Utility, but it still doesn't show up on Mac. First of all, you should make sure the settings in Finder display drive icons on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Select 'External disks' under 'Show these items on the desktop' and then the connected external hard drive will appear on the desktop.
5. Repair Seagate Backup Plus drive via First Aid
Seagate Backup Plus not mounting issue on Mac can be caused by file system problems. Disk Utility's First Aid is a built-in tool on Mac to deal with errors related to disks, such as file system corruption. So you can try to fix the unmountable/corrupted Seagate Backup Plus external hard drive in Disk Utility by following the steps below.
Step 1: Go to Utilities Disk Utility.
Step 2: Click 'View' in the top menu bar (Or click 'View' on the top window). Then select 'Show All Devices'.
Step 3: Select the Seagate Backup Plus external hard drive from the left sidebar.
Step 4: Click 'First Aid' on the top of the Disk Utility window.
Step 5: Click 'Run' to perform hard disk diagnostics and fix the not mounting/not working Seagate Backup Plus.
6. Update the software on Mac
Software updates keep your computer and programs secure, deal with quite a few bugs, and provide new features. Out-of-date software can cause a variety of issues. It's possible that the operating system will become sluggish and the connected device may not function properly. Fortunately, you can easily update the software on Mac.
Case 1. Update the software on macOS Mojave or Catalina. If you upgrade to macOS Mojave or macOS Catalina, you should choose 'System Preferences' from the Apple menu, then click 'Software Update' to check for updates. If any updates are available, click 'Update Now' to install them.
Case 2. Update the software on earlier macOS versions. Just launch the Mac App Store, click the 'Update' tab on the top and then choose the 'Update All'.
7. Fix the not mounting or working Seagate Backup Plus drive by reformatting
If First Aid failed on the external hard drive, it might have some serious errors that are beyond its reparation capability. In that case, you need to recover lost data from the Seagate Backup Plus external hard drive as soon as possible.
Step 1. Recover lost data from the unmountable/corrupted Seagate Back Plus
iBoysoft Data Recovery for Mac is free external hard drive data recovery software. It can easily recover files when the hard drive is not working or mounting on Mac. Also, it canrecover deleted photos and lost data from formatted drives, unreadable drives, corrupted drives, and recover deleted/lost partitions, etc. It's compatible withmacOS 10.15/10.14/10.13/10.12/10.11/10.10/10.9/10.8/10.7.
- 1. Download and install iBoysoft Data Recovery for Mac on Mac.
- 2. Launch iBoysoft Data Recovery for Mac.
- 3. Select the Seagate Backup Plus and click the 'Scan' button to scan for all lost data.
- 4. Preview the searching results, choose files you want to get back, and click the 'Recover' button.
Here is a short video tutorial which shows you how to recover lost data from unmountable/corrupted external hard drives:
Step 2: Reformat the Seagate Backup Plus to make it work
After recovering data from the unmounted Seagate Backup Plus, you can now go to Disk Utility and reformat it without worrying about data loss.
• Steps to reformat Seagate Backup Plus external hard drive
If unfortunately, you can't reformat the Seagate Backup Plus drive, it must have physical issues. In this case, you have to look for help from a local data recovery company.
Bonus Part: Introduction to different Seagate Backup Plus drives
You probably use a Seagate desktop drive like Backup Plus Hub and Expansion. Or you could use a Backup Plus Portable drive like Ultra Touch and Slim. No matter which Seagate Backup Plus drive you choose, it could not work on the Mac for some reason.
Therefore, it's important to know the differences between those Seagate Backup Plus drives. This helps you to use the Seagate Backup Plus drive more correctly and efficiently, and then avoid hard disk corruption.
- 1. Seagate Backup Plus Hub: This Seagate Backup Plus Desktop drive has large capacities with cross-platform compatibility, which means you don't have to format the drive for both Mac and Windows again. It's an all-in-one data hub and recharging station for tablet, smartphone and camera.
- 2. Seagate Backup Plus Ultra Touch: Backup Plus Ultra Touch portable hard drives feature password protection and hardware encryption, USB-C compatibility, and file sync. You can't open the Seagate Backup Plus drive on Mac until it's unlocked. Moreover, an NTFS for Mac software is needed to use Backup Plus Ultra Touch on Mac, as it's preformatted with NTFS.
- 3. Seagate Backup Plus Slim: Seagate Backup Plus is small enough for a loaded laptop bag. It's an ideal external hard drive with easy portability and enough storage space. But avoid dropping your Seagate Backup Plus drive during transportation, in case it's damaged and not working.
- 4. SeagateBackup Plus Portable: Backup Plus portable drives offer easy-to-use software tools like Seagate Dashboard, so that you can schedule automatic backup and mirror folders easily.
Conclusion
No matter what caused Seagate Backup Plus not mounting, working, or readable issue on Mac, such as logical problems and physical damages, the most important thing is to back up important data or recover lost data with free Mac data recovery software. iBoysoft Data Recovery for Mac is a powerful and reliable data recovery tool on macOS which supports various external drives, including external hard drives, SD cards, USB flash drives, etc.
If you have any suggestions to solve this issue or experience any questions when using iBoysoft Data Recovery for Mac, please feel free to let us know.
If you are Windows user and looking for easy steps to download and install drivers for Seagate External Hard Drive, then you are in right place. Here, we are discussing on “How to Download and Install Seagate External Hard Drive Driver on Windows 10/8.1/8/7” in details and providing easy steps to do so. Let’s starts the discussion.
What is Seagate External Hard Drive Driver?
“Seagate” or “Seagate Technology” is “American Data Storage Company” developed the first 5.25 inch Hard Disk Drive (HDD) the “5-Megabyte ST-506” in 1980. In 1989, Seagate acquired Control Data Corporation’s Imprmi division, the makers of CDC’s HDD products. In May 1993, Seagate become the first company to cumulatively ship 50 million HDDs over its firm’s history.
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“Seagate External Hard Drive” is belongs to Seagate family. If you have this external hard drive for carrying your files, then it can be best option to save, secure and protect your files and folders wherever you go. It offers effective and portable backup solution for storing your files & folders.
Driver software is required to communicate your Operating System with the hardware device connected to your computer. In case if driver software is missing outdated or is not compatible in your computer, then you might face several issues in your device.
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But in this case, there is no need of additional drivers for Seagate External Hard Drive for almost all versions of Microsoft Windows Operating System. Let’s take have a look at Seagate Technology’s statement on this matter.
“The external drive sold by Seagate does not require additional drivers for most environments (see the notes below for your specific operating system). Bear in mind that you might have to load drivers for your USB host adapter before you can see the drive in the operating system.”
It means that the drivers that come with these operating Systems should be loaded automatically when the drive is connected. No need of additional drivers for Microsoft Windows OS like Windows XP/ 2000/Me, while in Windows 7 OS, the drive may function properly, but it has not been tested so it is not supported.
Many users have reported “Seagate External Hard Drive not recognized” issue on various online platforms and asked for the solution. It might possible to get this issue due to several reasons. Don’t be panics, please read & follow our instructions given below to fix.
[Tips & Tricks] How to Fix Seagate External Hard Drive not recognized issue on Windows 10/8.1/8/7?
Procedure 1: Try a different USB port
Sometimes, it might possible to get this issue in your device if storage connected to USB port is not working properly. In this case, you can try to connect your external hard drive using another port. Or if you have another well-functioning computer, then you can try to connect it on that computer and check if the problem is resolved. If Seagate External Hard Drive is working on another computer smoothly, then it is sure that something went wrong with your computer that’s why you are facing this issue.
Procedure 2: Reinstall Seagate programs
Step 1: Press “Windows + I” keys together from keyboard to open “Settings” App
Step 2: In the opened “Settings” App, click on “System > Apps & Features > Seagate software”
Step 3: Click on “Uninstall” button
Step 4: Go to “Official website of Seagate” download the software, create the Install CD/DVD according to instructions and then reinstall the software again on your computer
Procedure 3: Partition the hard drive
Step 1: Click on “Start” button and type “Computer Management” in Windows Search and open it
Step 2: In the opened “Computer Management” window, click on “Disk Management” on left pane
Step 3: Right-click on “Seagate External Hard Drive” and click on “delete volume.”. This will delete all files from your Seagate External Hard Drive
Step 4: You should be able to see “Disk1” is available. Right-click on it and click on “GPT (GUID Partition Table)”
Step 5: Right-click on it again and select “New Simple Volume”. Once done, please check if the problem is resolved
Procedure 4: Disable Fast Startup
Step 1: Open “Control Panel” and go to “Hardware and Sound > Power Options > Change What the power buttons do > Change settings that are currently unavailable”
Step 2: Scroll down to “Shutdown” settings section and uncheck “Turn Off fast Startup (recommended)”
Step 3: Finally, click on “Save Changes” and restart your computer. Please check if Seagate External Hard Drive not recognized issue is resolved.
Procedure 5: How to Download and Install Seagate External Hard Drive Driver? [Automatically]
If you are unable to install drivers for Seagate External Hard Drive in your machine, then you can try “Automatic Drivers Update Software” to install correct & latest driver software. This software will automatically recognized your System and find the latest drivers for it. To get this software, you can click on above link.
You may also read: Fix External Hard Drive Making Clicking Noise [Easy Guide] Iphoto download for mac sierra.
Conclusion
I am sure this article helped you to “How to Fix Seagate External Hard Drive not recognized issue”, “How to download and install Seagate External Hard Drive Driver” with several easy steps. You can read & follow our instructions mentioned above to do so. If you have any suggestions or queries regarding this, please write on comment box given below.
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